Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Clair P
I was a little apprehensive about buying a car so far away (I'm based in Norfolk) but Paul was very patient with me and answered all the many questions I fired at him. He was very friendly, professional and helpful from start to finish. The Mini I purchased is a fantastic car and very competitively priced on a nationwide search, it also comes with a year long warranty which is a real bonus. I definitely wouldn't hesitate to recommend Paul and Birkdale Cars to anyone, especially to anyone who is unsure about taking advantage of the nationwide delivery service offered. I really couldn't be happier about my decision to buy this car!
John G
Paul is a very pleasant person to deal with. He is not pushy but acts in a professional manner at all times. Car buying is normally very stressful but this time it was easy.
Clair H
I bought a Mazda 2 back in April 2017 as my first car. Paul was extremely flexible and accommodating - he allowed me to test drive the car on the same day of inquiry and held the car for two weeks post-purchase as I had holiday commitments. The car was in excellent condition with MOT, HPI check and 3 month warranty. On viewing, there was an issue with the central locking/key which Paul happily and quickly fixed without any further charges. I have had two problems with the car since sale which, unfortunately, have not been covered under the warranty - however I am still very satisfied with my experience with Birkdale Cars Ltd.
John D
I bought a Skoda Superb estate in late May. I was very impressed with the friendly service - not pushy at all, eager to help and totally open about any queries that I had. The whole experience was concluded with minimum fuss and I would not hesitate about using this dealership again.
John D
I bought a Skoda Superb estate in late May. I was very impressed with the friendly service - not pushy at all, eager to help and totally open about any queries that I had. The whole experience was concluded with minimum fuss and I would not hesitate about using this dealership again.
David K
Paul was polite and professional. He answered all our questions without trying to force a sale. He prepared the car for collection and waited beyond his closing time for us which is service you wouldn't get from a big chain.
Abigail A
After having a terrible experience with three of the big main dealerships - incompetent staff, lack of knowledge, miscorrect information, I was really starting to despair. I had the money to buy a new car, I knew what car I thought I wanted I just wanted to talk to somebody and for someone to actually spend the time discussing with me any queries I had and answer the questions that I had. This proved most difficult at first, one garage didn't even know what model the particular car was I was looking at, let alone what the road tax bracket or mpg were, the others were similarly unhelpful. Finally I happened upon Birkdale cars via Autotrader and I am thrilled I did. Paul was ever so helpful and knowledgable. Not only are his cars very good value for money, he genuinely cares about cars and his customers and it shows in the service (and the goods!). I am very happy that I bought from him. I love my new car!
Chris C
Found Birkdale Cars very friendly and helpful gave clear answers to all my questions and the deal was done and dusted quickly would recommend this company
Keith G
Friendly, honest and straight forward. No pressure, fair and very helpful throughout.
Kurt C
Very friendly, professional and easy to deal with. No pressure salesman patter, the car was well presented and well priced. I was in and out within the hour including trading in my old car, thank you for a pleasant car buying experience, I would definitely come back.
Prof. Keith J
Found my perfect car at a great price. Took away all the hassle and great communication while finding my ideal car. Thank you!
Pamela W
I was recommended to Paul at Birkdale Cars and found him to be polite, knowledgeable but above all trustworthy. I will certainly recommend your service, the car is super, well pleased. Thank You.
Stephen M
Recently bought a car from this company and I have to say, when dealing with the owner Paul, he demonstrated lots of knowledge, was thoroughly professional and not only did I get a really good deal, the whole experience from start to finish was 1st class. I would highly recommend buying a car from Paul / Birkdale Cars.
Zoe T
I had a great experience at this dealership. The dealer, Phil, was friendly and knowledgeable and went the extra mile to make sure he offered a great and convenient service. It was an absolute pleasure to buy from Birkdale Cars Ltd.
Laura F
Paul was very polite, easy to talk to, explained the paperwork side of things well, made the transaction very easy.